Welcome to nanoDesk technologies®

nanoDesk technologies is the preferred source for comprehensive help desk products and services. We serve the business community in a variety of ways by offering: (1) corporate help desk outsourcing, (2) pre-defined computer support plans, (3) accelerated working sessions, (4) consulting services and (5) our wireless Internet service solutions for a variety of industries.

In addition to introducing you to our products and services, this site strives to be a resource to consultants, business owners, IT partners and professionals from all industries around the world. Inside you'll find information on help desk administrative and technical operations, FAQs, cost estimating calculators, links to dozens of industry channels, and much more.

What Clients are Saying

Sometimes it happens that a business change, such as a merger or acquisition, results in the termination of a wonderful partnership. Political decisons are made and it can't be helped. We accept this graciously because the conditions are beyond our control and the reasoning is not in any way related to the services we provide. This is a parting response from one of our clients.

"nanoDesk is a company I enjoyed working with. Their organizational structure allows them to be very flexible to their customers' individual needs. For example, they went the extra mile to create custom monthly reports based on our in-house metrics. Their technicians are prompt and courteous and are not afraid to ask for help when they don't know the answer to a users problem. Overall they allowed me the piece of mind that my user's technical issues were being addressed in a timely manner."

How to Reach Us

If you have questions regarding our various service solutions, please Contact Us.

Corporate, Global Help Desk Remains in the United States

One of the world's leading independent financial advisory firms, serving client needs in the areas of valuation, investment banking, transaction advice and dispute consulting, is teamed with nanoDesk. With more than 1000 employees serving clients worldwide in the United States, Europe and Asia, nanoDesk provide complete IT help desk operational and ancillary support services to this client.

Wireless Internet Solutions Update

In addition to supplying the hotel industry with 24x7x365 technical support, we have recently launched our own design and installation solution for our wireless clients and their customers. Ask us about nanoDocksSM --our high speed Internet access solutions package for boaters, now live at Taylor's Landing.

nanoWeb is now Better than Ever

Customers want more options, and we are pleased to announce to our outsourcing community that a new, better than ever, version of the nanoWeb portal was released after Labor Day. Clients, especially our global partners, can rest at ease, knowing that the simplication and enhancement of the portal site is being well received by customers everywhere.

All levels within an organization benefit from new features that take quality of service to heightened levels. Customer profile updates, administration, ticket submittals, status updates, audit trails, metric reporting and more, pave the way to obtain answers to questions quickly – there is no need to use the phone, if you choose not to!

Cost Calculators

Concerned about the cost of help desk outsourcing? Many companies underestimate what they are already paying to maintain help desk services in-house. Use this cost calculator to estimate your current help desk costs.

What's New!

Marriott Joins the nanoDesk Wireless Community

Are you happy with the current quality and cost of Internet support available to your guests?

Several Marriott franchise properties on the East Coast turned to nanoDesk this summer for a simple, easy to manage, Internet service.

Wireless Internet services, whether business oriented or recreational in nature, are affordable and reliable in today's market. To get you started, we will assess the current state of your network, and perhaps your business office systems. The design, acquisition, configuration, and installation would follow and you're ready to go.

Our help desk team is available to assist guests around the clock, when technical and educational support is necessary.