FutureStorming®
FutureStorming is a natural and instinctive process. It is the intellectual momentum
created through exploring new ideas, asserting our opinions, and encouraging each other
to succeed - the dynamics that become our best investment.
FutureStorming is also the origin of nanoDesk's products and services, which are
designed for compatibility and provide the breeding ground for the enhancement of
our total business package. This short Flash presentation demonstrates
how FutureStorming and the processes associated with it, are ultimately responsible
for all of our help desk insource / outsource service solutions.
Career Diagnostics
Courses, Events & Seminars
- ICMI Essential Skills
and Knowledge for Effective Incoming Call Center Management, various
dates and locations.
- IQPC Performance
Measurements for Call Centers, various dates and locations.
- TechLink Training Achieving
Customer Service Excellence for Help Desk Professionals, various
dates and locations.
- TechLink Training Building
and Managing a World Class Help Desk, various dates and locations.
- TechLink Training Developing,
Re-Engineering and Improving Help Desk Processes, various dates and
locations.
- The Resource Center for Customer Service Professionals Call
Center, Help Desk, Telecom, CRM, & Customer Satisfaction Measurement
Training Seminars, various topics, dates and locations.
Professional Associations
Help Desk Chapters by State or Province
National / International
|
Professional Associations (continued)
Published References
Books From Amazon
|
Books (continued)
Amazon Alternatives
Call Center / Help Desk Specific
Magazines
Portal Sites
|
| |
|
|
