About nanoDesk

nanoDesk technologies® originated in 1997 as a research and process development company, specializing in help desk operations. Through extensive research, our work established us at the forefront of help desk thinking and we maintain a diversely stratified, geographically dispersed client base. Many of our relationships develop through the Internet, which is why we consider the Web to be our real home base. It allows for a dynamic and direct connection to our clients, partners and colleagues around the world.

Service Offerings

Your business is our business. We engage in large corporate outsourcing partnerships, but also enjoy the associations we have with small to medium-sized businesses. We realize they have a strong foothold in their communities and can offer feedback that will help us further refine our service delivery packages. Our expertise is derived from various levels of experience, beginning with the fundamentals of the industry and concentrating on process development. At a high level, products and services include:

• Corporate help desk outsourcing
• Pre-defined computer support plans
• Help desk consulting in which we work with internal organizations to improve their overall efficiency
• Accelerated working sessions
• Wireless Internet service solutions for marinas and the hotel industry

Why are companies choosing nanoDesk technologies?

The help desk is our area of specialization and has been for many years. Our energies are concentrated on the delivery of a flexible and proven help desk service delivery profile:

• Our performance will be measured by customer satisfaction
• We can react quickly to evolving business conditions
• Each and every customer receives the "extra care" that is so necessary to differentiate ourselves from competitors

There are many choices for a help desk outsourcing provider and each company tries to appeal to this marketplace in different ways-some companies try to be the "lowest bidder", others try to offer the broadest support. At nanoDesk technologies we understand the corporate climate and have an innate, intuitive approach to not only providing help desk services, but we understand the complete IT landscape.

Our Mission

To deliver business solutions that offer the creativity and flexibility that our clients desire.

Our Vision

The future of personal support services is centered on effective strategies and process technology. Successful partner relationships lead to enlightened solutions. Our business practices address strategy and process details, benefiting customers worldwide who rely upon nanoDesk technologies as a valued partner.

For questions about our services or to request a proposal, Contact Us.