What is the best way to recruit talented help desk professionals?

The personal referral system is still the preferred method for recruiting because it includes a natural screening process. The referral system decreases the risk factor, reducing time-consuming employment obstacles.

The Internet, however, provides a large resource pool for recruitment without limitations, particularly for information technology positions. Some employers are paying close attention to the Internet recruiting and staffing sites. It is an international employment tool that has increased in popularity dramatically in the past several years.

For a listing of some of the more popular recruiting sites, visit the career diagnostics section on the FutureStorming page in the Research Center.